Meet Your Technician – Bobby Lou
Hi, my name is Bobby Lou, and I’ll be your technician for your upcoming appointment.
I’m a certified mobile repair technician working with Asurion, and I specialize in fast, professional on-site phone repairs.
Independent contractor providing services for Asurion
🚗 How The Repair Works
- I perform repairs on-site in my vehicle (fully equipped mobile workstation)
- Most repairs take about 15–25 minutes
- I’ll walk you through everything before and after the repair
- You’ll be able to test your device before I leave
⚠️ Important Before I Arrive
To complete your repair smoothly, please prepare the following:
For iPhone Users
- Turn OFF Find My iPhone
(Required for calibration after repair)
For Samsung Users
- Enable Maintenance Mode
(Protects your personal data during service)
🛡️ Screen Protection (Optional)
🛡️ Screen Protection (Optional)
Protect Your New Screen — Starting at $25
✔ Professionally installed by your technician
✔ Crystal-clear tempered glass protection
✔ Helps prevent cracks and scratches
✔ Perfect fit for your device
✔ Free replacement shipped to you if it ever breaks*
$25 when purchased online before your appointment
$30 when added after your repair appo
Protect Your New Screen — Starting at $25
✔ Professionally installed by your technician
✔ Crystal-clear tempered glass protection
✔ Helps prevent cracks and scratches
✔ Perfect fit for your device
✔ Free replacement shipped to you if it ever breaks*
$25 when purchased online before your appointment
$30 when added after your repair appointment
Replacement covers the screen protector only. Shipping times may vary.
💡 If it ever breaks, I’ll mail you a replacement at no additional cost!
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Have Asurion device protection?
As experienced Asurion repair contractors, we're authorized to perform eligible device repairs. Call or text 914-418-4915, or email mytech@wcpcr.com, and we'll help you get your repair started.